Fire One Privacy Policy

Last Updated: January 30, 2026

Fire One is a “doing business as” name of Centropy Group LLC (“Fire One,” “Centropy Group LLC,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, booking forms, event inquiries, payment systems, and SMS communications.

This Privacy Policy explains how we collect, use, store, and protect your information, and outlines your rights regarding your data.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

  • Name
  • Email address
  • Phone number (including mobile number)
  • Event details (event type, requested date, guest count, preferences, special requests)
  • Billing and payment information (processed through secure third-party payment providers)
  • Messages submitted through forms, email, chat, or SMS

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages viewed and interaction data
  • Referring and exit URLs

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and booking requests
  • Schedule tours, consultations, and events
  • Send confirmations, reminders, and service-related updates
  • Process invoices, deposits, and payments
  • Provide customer support
  • Improve website performance and service quality
  • Send marketing or promotional messages, only if you have explicitly opted in

3. SMS Communications & Consent

If you provide your mobile number and opt in, Fire One (DBA of Centropy Group LLC) may send you SMS messages related to:

  • Tour scheduling and confirmations
  • Event booking updates and status notifications
  • Invoice, deposit, and payment reminders
  • Customer support communications
  • Promotional or informational messages, if separately opted in

Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message.
For help, reply HELP.

Message frequency may vary. Standard message and data rates may apply.

4. Mobile Information Use & Sharing

Fire One and Centropy Group LLC do not sell, rent, or share your mobile number, SMS consent, or message data with third parties or affiliates for marketing or promotional purposes.

Mobile information is used solely for providing customer communications and services described in this policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and performance
  • Analyze visitor behavior and traffic patterns
  • Measure marketing effectiveness

You can disable cookies in your browser settings. Some site features may not function properly if cookies are disabled.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Payment information is handled by secure third-party processors and is not stored on Fire One or Centropy Group LLC servers.

7. Data Sharing

We may share your information only with:

  • Service providers who support our website, CRM, booking systems, SMS delivery, and payment processing
  • Legal or regulatory authorities, when required by law

We do not sell personal data.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Withdraw SMS or marketing consent at any time

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Fire One and Centropy Group LLC services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

10. Link to Terms of Service

Your use of Fire One’s services is also governed by our Terms of Service, available at:
https://www.thefireone.com/terms-of-service

11. Contact Information

For privacy-related questions or requests, contact:

Fire One (DBA of Centropy Group LLC)
Email: info@thefireone.com
Phone: 267-452-1009

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of those changes.